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Eric Hufschmid
As I've explained in other documents, I set up a website for Daryl Smith in the beginning of 2005 and managed it from that point onward. Smith's website is with the Go Daddy company. I think it was in the year 2006 that Smith's credit card had expired, and since he didn't have much money, I entered my credit card number into his Go Daddy account and I paid his fees. I stopped working with him on September 8, 2007, so naturally I wanted to remove my credit card from his account. So I logged into Smith's Go Daddy account and tried to remove my card, but it wouldn't let me. I called the Go Daddy billing department and asked them how I can get my card out of their system, and they told me that I cannot remove my credit card. Rather, my card must be replaced with another card. They told me to tell Smith to put his own credit card into the system. Since Krister Knutars of Stockholm, Sweden was handling Smith's account, I told him to replace my credit card with his card or with Smith's card. Krister said that he would do it. About two weeks later I get a $99 fee on my credit card because Krister and Smith didn't replace my credit card. I called Go Daddy and asked them what to do, and they told me to tell Smith to pay for it. I called my bank, cancelled my card, and asked them what I should do, and they told me that if issue isn't resolved after 30 days, they will refuse the charge. After 30 days I called Go Daddy and they told me that Smith had still not paid the $99, and so I told Go Daddy that I'll have my bank refuse the charge. The person at Go Daddy told me that Go Daddy won't fight the credit card dispute, so this should resolve the problem by forcing Smith to pay the $99 fee. So I called my bank, and they cancelled the payment. I assumed everything was taking care of. Then, about a month later, I get a message from my bank that Go Daddy is claiming that the $99 transaction was valid, and they want their money! Most of the times I call the billing department at Go Daddy I get somebody different, and they give me a slightly different explanation of what's going on and what to do. I'm tempted to think that they're just like typical employees today who don't know their job very well, but with one of them named Moses and another named Aaron, I have to wonder I'm talking to Zionist Jews who know who I am and who are deliberately trying to cause trouble. But perhaps Go Daddy is full of diabolical Jews who abuse everybody, not just me. The man named Moses told me that I should have Smith's webmaster call Go Daddy and then Moses will take care of the issue. A week later the fee had still not been paid, so I called the Go Daddy billing department and asked for Moses, but the person who answered, Michael, told me that they can't transfer phone calls, so there's no way I can ask for Moses. Does Moses not realize that customers can't ask for him? Or does Michael
not realize he's capable of transferring the phone calls? Or are all of
them just a bunch of disgusting jerks who are deliberately acting stupid?
The Go Daddy policies are diabolical It's their fault that I couldn't get my credit card out of their system. I tried, but they wouldn't let me. It is their company policy. Their justification for refusing to allow customers to remove their credit cards is that when a fee is due in the future, they must have a card to charge it to. However, that doesn't make sense because everybody's credit card expires at some point in time, so even if there was a card in the system, that doesn't guarantee that the card will be valid when a fee becomes due. If a card has expired when a fee is due, Go Daddy contacts the owner and tells them to pay the bill or the site will be shut down. Therefore, they could have done the same in my case. Specifically, they could have allowed me to remove my card, and then when the $99 fee became due in the future, they could have contacted Smith and told him to pay the bill, exactly as they do when a credit card has expired. Am I the only person to encounter this problem with Go Daddy's policies? If not, that means they're wasting a lot of people's time and money with this idiotic policy. Their policy is abusive. Actually, it should be illegal for a business to hold a person's credit card and continue charging fees to it after we specifically asked to stop it. In this case I was charged only $99, but what if the fee had been hundreds
of dollars, or thousands of dollars? And what if Smith had decided
to take advantage of the situation by purchasing more websites or other
options from Go Daddy? Would I be responsible for all of those expenses,
also?
Do we want businessmen competing to manipulate us? According to the theories of free enterprise, businesses will compete to produce valuable products and services, but Bob Parsons and many other businessmen are competing with one another to manipulate us. How abusive do these businessmen have to be before you complain about them? What if Bob Parsons offered this:
 Or how about if instead of using adult women in the Super Bowl ads, Bob Parsons was using five year old girls? |
Who
is this man, Bob Parsons? He has more information and photos at
his site:
Smith
should pay the $99 fee, but apparently he is either too broke, or doesn't
want to. This goes to show that when I stopped working with him, I should
have shut the site down in order to
get my credit card out rather than trust him to replace my card. Here I
am telling people not to trust other people, and yet I trust people too
much, also!